Educational Content Writer

At Orange Logic, we’ve been solving complex content challenges for over two decades—driven by innovation, curiosity, and a passion for impact, our intelligent Digital Asset Management (DAM) system, Orange Logic Platform, empowers organizations across industries to manage, access, and leverage their digital assets more effectively.  We’re not just building powerful software—we’re building a team of bold thinkers, collaborators, and problem-solvers who care deeply about delivering real value. This role is embedded within Orange Logic’s product team and works cross-functionally with product management, UX design, development, and solutions. The educational content writer is a strategic contributor to product planning and enablement, ensuring that educational content supports product adoption, customer success, and revenue growth.

Your Role at Orange Logic: 

• Participate in product planning (annual and quarterly objectives, sprint planning, retrospectives, etc.) to understand product strategy and ensure educational needs are identified early.
• Align educational content priorities with business goals, such as time-to-value, feature adoption, and revenue impact.
• Effectively plan, prioritize, and execute multiple high-priority projects in a fast-paced product environment, adapting quickly to changing priorities.
• Develop expert-level knowledge of the Orange Logic platform, including understanding foundational and technical concepts, through independent research and collaboration with subject matter experts.
• Determine the type of content that will best serve the target audience and meet business goals.
• Develop courseware and cohesive learning paths for our product training program, OrangeU, that drives adoption, retention, and expansion.
• Create conceptual and tutorial videos from conception to publication, including idea generation, scripting, and video production.
• Write engaging documents with clear, detailed instructions that provide clear explanations of complex concepts.
• Write and maintain clear, accurate API documentation for the developer portal that enables customers and internal stakeholders to build successful integrations.
• Evaluate legacy documentation and transform it into effective educational material.
• Analyze content analytics (page views, search logs, support tickets, etc.) and stakeholder feedback to continuously improve educational content and ensure it supports learning and adoption.
• Review team members’ work and provide objective feedback focused on making the content effective and engaging for the target audience.

Ideal Qualifications: 

• 3+ years of technical writing experience in a growing SaaS company.
• Experience working in an agile or cross-functional team structure.
• Familiarity with product and learning analytics.
• Exceptional writing and grammatical skills.
• Great storyteller who can take any information and transform it into understandable, engaging written content.
• Passionate about teaching, learning, and understanding the target audience.
• Ability to think outside the box. You can learn about a concept from a technical perspective, establish a deep understanding of the concept, and tailor your approach to ensure that the content presented is clear, logical, and easy-to-understand.
• Excellent collaboration, time management, and project management skills.
• Excellent problem solving, strategic thinking, and organizational skills.
• Bachelor's degree in technical writing, English, education, instructional design, or equivalent field or related experience.

Perks of joining the team: 

• Competitive compensation
• Medical, Dental, & Vision Insurance
• Life & Disability Insurance
• 401(k) & Roth with 4% employer match (fully vested)
• 20 Days PTO
• 8 Weeks Parental Leave
• 8 Company Holidays
• Remote Work Environment

Compensation: 

The target compensation for this position is $80,000 - 100,000 in most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

How to get started: 

If you're excited by meaningful challenges and want to build something that matters, we encourage you to apply!‍

Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

Note: Orange Logic only communicates with candidates through official @orangelogic.com email addresses or via LinkedIn from a verified Orange Logic Talent Acquisition employee listed under “Meet the Hiring Team.” We do not conduct interviews via text message or request payment for equipment purchases at any stage of the hiring process.