Customer Success Manager

For more than two decades, Orange Logic has empowered a wide range of clients with its digital asset management system, Cortex. We’ve worked with almost every industry, from Finance to NGOs, Media giants to educational institutions; securing and organizing their assets. For this role you’ll engage with and be responsible for Orange Logic’s top customers.

What you can expect in your role: 

• Working with customers to drive adoption, advocacy, retention, expansion, and overall success
• Regular engagement with client stakeholders as the primary point of contact
• Developing, executing, and continuously improving on account / success plans
• Organizing with other teams servicing customers like professional services, support, operations and product development to align on outcomes

You are: 

• Able to present and communicate effectively, critically problem-solve, develop strong client relationships, and manage expectations
• Tech savvy, experienced with SaaS software, and understand Digital Asset Management (DAM)
• A self-motivated learner who thrives in a fast-paced start-up environment

Perks of joining the team: 

• Competitive salary
• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) & Roth with 4% employer match
• Paid Vacation, Holiday & Sick Days. Paid Parental Leave
• Remote Work Environment

Compensation: 

The target compensation for this position is $100,000 - 130,000 in most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

How to get started: 

If you’re up for the challenge to be part of a growing professional services team team we’d like to hear from you. Reach out to our Recruitment team today! 

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Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.