Customer Success Manager


For more than two decades, Orange Logic has empowered a wide range of clients with its digital asset management system, Cortex. We’ve worked with almost every industry, from Finance to NGOs, Media giants to educational institutions; securing and organizing their assets. For this role you’ll engage with and be responsible for Orange Logic’s top customers.


What you can expect in your role: 

  • Working with customers to drive adoption, advocacy, retention, expansion, and overall success
  • Regular engagement with client stakeholders as the primary point of contact
  • Developing, executing, and continuously improving on account / success plans
  • Organizing with other teams servicing customers like professional services, support, operations and product development to align on outcomes

You are: 

  • Able to present and communicate effectively, critically problem-solve, develop strong client relationships, and manage expectations
  • Tech savvy, experienced with SaaS software, and understand Digital Asset Management (DAM)
  • A self-motivated learner who thrives in a fast-paced start-up environment

Perks of joining the team: 

  • Competitive salary
  • Medical, Dental & Vision Insurance
  • Life Insurance
  • 401(k) & Roth with 4% employer match
  • Paid Vacation, Holiday & Sick Days. Paid Parental Leave
  • Remote Work Environment


The target compensation for this position is $100,000 - 130,000 in most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

How to get started: 

If you’re up for the challenge to be part of a growing professional services team team we’d like to hear from you. Reach out to our Recruitment team today! 

Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.


Apply now: