Customer Success Manager

US

For more than two decades, Orange Logic has empowered a wide range of clients with its digital asset management system, Cortex. We’ve worked with almost every industry, from Finance to NGOs, Media giants to educational institutions; securing and organizing their assets. For this role you’ll engage with and be responsible for Orange Logic’s top customers, reporting to the Head of Customer Success. 

What you can expect in your role: 

  • Working with customers to drive adoption, advocacy, retention, expansion, and overall success
  • Regular engagement with client stakeholders as the primary point of contact
  • Developing, executing, and continuously improving on account / success plans
  • Organizing with other teams servicing customers like professional services, support, operations and product development to align on outcomes

You are: 

  • Able to present and communicate effectively, critically problem-solve, develop strong client relationships, and manage expectations
  • Tech savvy, experienced with SaaS software, and understand Digital Asset Management (DAM)
  • A self-motivated learner who thrives in a fast-paced start-up environment
  • Able to travel up to 25% (no current travel due to COVID)

Perks of joining the team: 

  • A competitive compensation package, including medical, dental, and vision benefits 
  • 401(K) with a company match (up to 4% of your base salary) 
  • 3 weeks of paid vacation time 
  • An environment that offers room for professional growth 
  • Work remotely from anywhere in the US

How to get started: 

If you’re up for the challenge to be part of a growing sales team we’d like to hear from you. Reach out to our Recruitment team today! 

Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

 

Apply now: